Effective Date: 26-Jul-2025
Last Updated: 6-Jul-2025
At Nexhara, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile app, or services.
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1. Information We Collect
We may collect the following information:
• Personal Info: Name, phone number, email, address, etc.
• Account Data: Login credentials, preferences, wallet balance
• Order Details: Product, delivery, payment history
• Location Data: Real-time or approximate location (for delivery tracking)
• Device Info: IP address, device type, browser info, OS
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2. How We Use Your Information
We use your data to:
• Process and deliver orders
• Improve app performance and user experience
• Communicate with you (notifications, updates, offers)
• Provide customer support
• Ensure security and prevent fraud
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3. Information Sharing
We may share limited data with:
• Vendors: To fulfill your orders
• Delivery Partners: For order delivery
• Payment Gateways: For secure transaction processing
• Law Enforcement: If required by law or to prevent illegal activity
We do not sell your personal information to third parties.
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4. Data Protection
We implement security measures to protect your data:
• Encrypted storage
• Secure login systems
• Access control for internal teams
However, no method of transmission over the internet is 100% secure.
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5. Cookies & Tracking
We may use cookies or similar technologies to enhance functionality and personalize your experience.
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6. Your Rights
You may:
• Update or delete your account info anytime
• Request a copy of your stored data
• Opt-out of marketing messages
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7. Children’s Privacy
Our platform is not intended for children under 13. We do not knowingly collect data from children.
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8. Policy Updates
We may update this policy as needed. You’ll be notified of significant changes through the app or email.
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9. Contact Us
If you have questions about this policy, reach us at:
📧 privacy@nexhara.store
📞 +8809647412111
